FAQs

I previously ordered Coconut Papaya scented products, is that scent still available for purchase?

The Anuenue Rainbow collection has recently undergone a scent and formulation refresh. We are pleased to offer the NEW Coconut Mango scent exclusively across all products. We absolutely love this new scent, and we know you will too.

Where is my order?

To see your order’s shipment progress, please refer to your order confirmation email to view your tracking number and link. For any shipping-related questions, we recommend the FedEx Customer Service chat function. This is a great tool and can be found on the bottom right-hand corner of your order tracking page.

Where can I find more information on shipping and returns?

You can read more about our shipping and return policies here: https://shophawaiianvillage.com/pages/shipping-returns

An item is showing as out of stock, when will I be able to order?

ShopHawaiianVillage.com is always up to date with current inventory. If you see an out-of-stock message for a particular item, please know that we are doing our absolute best to have the product readily available to you, as soon as possible. Check back to our website for regular updates.

Can I purchase products from the Anuenue Rainbow Collection on site at Hilton Hawaiian Village?

Yes! In-person purchases can be made at Aloha Bella Boutique, located on site at Hilton Hawaiian Village.